Apply using these 3 steps.

• 01Prepare the necessary items to apply. Details

  □ Reservation Number of the reservation made at the MyStays Website.
  □ Screenshot which shows the total amount including consumption tax and service charge confirmed on another website, etc.
  
  [Conditions]
  • The same hotel
  • The same plan (deals, amenities, services, etc.)
  • Compared with the total including consumption tax and service charge
  • The same guest room type and grade
  • The same number of people (including adults, children and infants)
  • The same number of nights (same date of arrival and departure)
  • The same check-in and check-out times
  • The same payment method (onsite payment, advance payment, etc.)
  • The same cancellation conditions (advance payment, cancellation not possible, changes not possible, etc.)
  
  [Prices which cannot be compared]
  • Prices not disclosed to the general public, such as special prices offered for corporate contracts, service and benefit programs, or specific organizations
  • Prices with no hotel involvement, such as publicly offered package trip prices sold by travel agencies, etc.
  • Prices from sites such as online auctions or group purchases
  • Prices which change due to exchange rates, such as those displayed in foreign currencies
  • Campaign prices for individual travel agencies (including cases such as redeeming benefits including points and coupons, or receiving support)
  • Prices for reservations not available online, such as reservations only available over the phone
  • Package tour prices which include items such as facilities and public transportation in addition to lodgings

• 02Apply using the application form. Details

  
  
  
  To the Application Form
  
  
  [Additional notes]
  • Prices on the MyStays Website include consumption tax and service charge. When applying, send a screenshot which displays the price including consumption tax and service charge from the other website.
  • Attach a screenshot of the price in Japanese Yen.
  • If you apply without filling in the necessary fields or attaching the necessary documents, we may not be able to respond to your request.

• 03We will reply to you within 1 business day
  (excluding weekends, holidays, Golden Week, and New Years’ Holidays).